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Shipping & Returns

Home | Shipping & Returns

Shipping Schedule

C4 Healthlabs follows the USPS domestic deliveries schedule, as outlined below:

2022 Holidays

January 1 New Year’s Day
January 17 Martin Luther King Jr. birthday
February 21 Presidents’ Day
May 30 Memorial Day
July 4 Independence Day
September 5 Labor Day
October 10 Columbus Day
November 11 Veterans Day
November 24 Thanksgiving Day
December 26* Christmas Day (observed because Dec 25 falls on a Sunday)

C4 Healthlabs does its best to ship on the Saturdays following Friday holidays.


Shipping Service Alerts:

USPS domestic deliveries affected by COVID-19

The U.S. Postal Service announced that due to the COVID-19 pandemic's effect on transportation availability, some services will experience delays beginning April 17, 2020. Below is what you need to know.

  • USPS Priority Mail Express: This service will not experience any delays at this time.
  • USPS Priority Mail: Local 1-day delivery will not experience delays. However, the 2-3 day delivery window will be extended to 3-4 days.

USPS will still do its best to deliver packages as quickly as possible. For the most up-to-date information around USPS service changes, please refer to their website directly.

Please click here for all service alerts related to severe weather, natural disasters and other conditions that may cause service disruptions for the US Postal Service and delay delivery of your package.

Shipping Policy

  • Orders are processed and shipped Monday through Friday. Orders received before 12:00 noon ET are guaranteed to ship the same day. Orders placed on Saturday, Sunday, and select holidays are processed the next business day.
  • By default, we ship all orders via USPS First Class Mail, which on average is delivered in 3-5 days (Mon-Sat), and orders over $75 ship free of charge. We offer an upgrade to Priority Mail (2-3 Days) and Priority Mail Express (1-2 Days) at an additional charge. You will have the option to select your shipping method and see the price for expedited shipping options during checkout. The estimated delivery date is based on origin, destination, and drop-off time. Orders shipped during U.S. Postal Service holidays will be delayed. The estimated delivery date for First Class Mail and Priority Mail (2-3 Days) is not guaranteed and is therefore not eligible for a refund.
  • If you require a guaranteed delivery date, please select upgraded shipping to USPS Priority Mail Express (1-2 Days) during checkout for an additional charge. The estimated delivery date is based on origin, destination, and drop-off time. Orders shipped during U.S. Postal Service holidays will be delayed. Priority Mail Express provides guaranteed 1-2 day delivery service by 6 PM or your money back.
  • Please review your shipping address carefully before submitting your order. If you entered an incorrect shipping address, please contact us immediately and we will do our best to correct the shipping address before your order ships. If your order has already shipped, there will be a package intercept fee assessed by USPS of $15.95 plus estimated postage, if applicable, to intercept a package and have it returned to us. This amount must be paid before we reship your order.
  • If we are unable to process your order due to inaccurate or incomplete shipping information, your order processing may be delayed.

Exceptions apply. Please visit usps.com for details.

Now Shipping Internationally!

C4 Healthlabs is now shipping direct to the following countries with UPS WORLDWIDE ECONOMY for a flat rate of $30 + applicable duties & taxes. As we continue to add other countries we will update them here.

  • Australia
  • United Kingdom

Returns and Exchanges

C4 Healthlabs is proud to offer a 100% money back guarantee on 500mg and 1,000mg CBD oils* within 30 days of receipt. If you are located within the United States and would like to return your CBD oil, please contact our customer support team to receive the full terms and instructions for return.

Exchanges are allowed only for unopened products. If you would like to request a product exchange, please contact our customer support team to receive instructions.

*Returns are only allowed on 500mg and 1,000mg CBD oil products. C4 Healthlabs 2,000mg CBD oil, CBD Chocolate Bar, CBD Gummies, CBD Infused Lip Balm, Liposomal Vitamin C and Liposomal Vitamin B-Complex are not eligible for return.

Canceled Orders

Due to the speed at which we process our orders, it is important to contact our customer support team as soon as possible in order to facilitate an order cancellation. If your order has already shipped, a package intercept fee of $15.95 plus estimated postage, if applicable, will be subtracted from your refund.

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