Shipping & Returns
Holiday Shipping Notice:
As we join you in honoring those who gave their lives for our nation, C4 Healthlabs will be closed Monday May 27. We will return to normal business operations on Tuesday, May 28, 2019.
- This week only, all orders received prior to 12:00 noon EST on Saturday, May 25 will ship Saturday via USPS Priority Mail.
- Orders received after 12:00 noon EST on Saturday, May 25 will ship Tuesday, May 28.
End of holiday shipping notice
Orders are processed and shipped Monday through Friday. Orders received before noon EST are shipped the same day. Most orders are shipped within 24 hours from the order date. Orders placed on Saturday and Sunday, and on select holidays are processed the next business day.
We ship all orders via U.S.P.S Priority Mail 1-3 Day*. Orders shipped during U.S. Postal Service holidays will be delayed. We also offer an upgrade to U.S.P.S. Priority Mail Express for an additional charge. In most cases, Priority Mail Express in delivered in one business day, but some locations may be 2 days.
*In most cases, the expected delivery date printed on your shipping confirmation will reflect a delivery time of 1, 2, or 3 business days and is based on origin, destination, and drop-off time. The expected delivery is not guaranteed. If you require a guaranteed delivery date, please select upgraded shipping to U.S.P.S. Priority Mail Express 1-Day for an additional charge. Exceptions apply. Please visit usps.com for details.
Note: If we are unable to process your order due to inaccurate or incomplete payment or shipping information, your order processing may be delayed an additional 2 business days.
Return & Exchange Policy
If you are not fully satisfied with your purchase, you may request a full refund of the purchase price via email within 30 days*. The customer is responsible for return shipping costs. Product must be returned to receive a refund. Once the product is received a refund will be issued.
- *Returns only allowed on the first bottle
- *Returns only allowed on 500 mg and 1000 mg products; 2000 mg products are not eligible for return
- *Limit one return per household
- *Refunds exclude shipping costs